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Admission and Opening Hours

Open 9.30am-5.00pm every day except Christmas Day.
General Admission prices:

Adult
$15
Concession
$8
Members
Free
Children 15 and under
Free
Family (2 Adults, up to 3 Children)
$30
Family (1 Adult, up to 3 Children)
$15

Location

1 William Street
Sydney NSW 2010

Entrance is on the corner of William Street and College Street, across from Hyde Park. Closest train station is Museum Station.


Tickets to the Museum

General admission tickets

General admission tickets are sold at the Admissions Desk, Level G in Crystal Hall.

You can pay by cash, eftpos or credit card at the Museum. Credit card surcharges apply.*

*As part of a NSW Government requirement, from 1 July 2012 the Australian Museum will apply a surcharge on all transactions made by credit cards. Surcharge rates are determined on a cost-recovery basis only. No surcharge will be incurred when paying with eftpos or cash.

Buy tickets online

Save time and purchase your tickets online before you arrive.

Members have free entry to the Museum all year and enjoy discounts to special exhibitions, the cafe and Museum Store.

Please note children aged 15 years and under must be accompanied by a supervising adult when visiting the Australian Museum.



Special exhibitions tickets

Tickets to Whales | Tohora, includes general admission and Australian Geographic Nature Photographer of the Year 2018
Ticket General Audience Price Members Price
Adult $27 $13.50
Concession $22 $11
Children (5-15 years) $14 $7
Children (0-4 years) Free Free
Family (2 Adults, up to 3 Children) $72 $36
Family (1 Adult, up to 3 Children) $49 $24.50
Become a new Member! Free Free

Tickets to Australian Geographic Nature Photographer of the Year 2018, includes general admission
Ticket Price
Adult $21
Concession $16
Children (5-15 years) $4
Children (0-4 years) Free
Family (2 Adults, up to 3 Children) $46
Family (1 Adult, up to 3 Children) $25
Members Free

Visiting information

Kids go free

Kids will go wild with hands-on experiences, dinosaurs, giant megafauna, rocks and minerals and even a child friendly café with great food and drinks if you need a little break from the discovery and exploration.

The Australian Museum (AM) is a place where kids can explore the natural world around them and stimulate their imaginations. Here are our tops tips for planning your visit to the AM:

Please note, general admission is free for children 15 years and under. Charges apply for some special exhibitions and events.


Free Wi-Fi

To access the Museum’s complimentary Wi-Fi, look for ‘AMPUBLIC’ in your device’s available Wi-Fi network list.


Group bookings

Please contact the School group booking office to plan your Australian Museum educational program and visiting arrangements.


Download the Australian Museum mobile app

Some exhibitions contain extra online content that you can access via the Australian Museum app from your own device.

Learn about Australia’s unique natural history, take a self-guided audio tour to discover the stories behind an object or specimen on display.

We also have fun kids games to play, including the Treasure Hunt in the Westpac Long Gallery!


Treasure Hunt mobile app game
Play the Treasure Hunt mobile app game Image: Anders Alexander
Australian Museum


Facilities and lockers

Baby-change

Numerous baby change facilities are available;

Level G: A private baby-care room is located just near our double-door lift, opposite the Skeleton Gallery. A change table is located in the ladies bathroom in this area, too.

Level 2: Baby-change facilities are found in the men's and accessible bathrooms and a shared parents' area is available in KidSpace.

Toilets

Toilets are available on every level. Wheelchair accessible toilets are located on both Level G and Level 2.

Lockers

Bags can be stored in coin operated lockers in the Atrium on Level G. A $2.00 charge applies for 4-hour rental.

  • Small locker: 32cm wide x 43cm high x 59 cm deep
  • Large locker: 39cm wide x 58cm high x 89cm deep

First-aid or lost children

If you need assistance please contact the nearest staff member wearing a black shirt with the Museum's red and orange chevron logo.

Photography

Video and flash photography are permitted in all galleries except the Westpac Long Gallery and First Australians galleries.

Please check with Australian Museum staff before taking photographs in those exhibitions.


Why do we charge admission?

The NSW Government determines which public institutions charge admission fees. As a non-profit institution we need to self-generate over one third of our total revenue to meet our operating costs. If you would like to support us please consider becoming a Member and enjoying the many benefits this offers; buying a souvenir from our retail shop; or donating to the Australian Museum Foundation.

Payment

Payment is made at the Admission Desk, Level G. You can pay by cash, eftpos or credit card. Credit card surcharges apply.*

*As part of a NSW Government requirement, from 1 July 2012 the Australian Museum will apply a surcharge on all transactions made by credit cards. Surcharge rates are determined on a cost-recovery basis only. No surcharge will be incurred when paying with eftpos or cash.


Conditions of entry

Welcome to the Australian Museum (Museum).

The safety and security of our visitors is of paramount importance to us as we protect our valuable collection.

Whenever you are on Museum Premises you must not:

  • use photographic or recording equipment in areas where this has been restricted;
  • use flash photographic equipment without the express permission of Museum;
  • touch, or in any other way, interfere with objects or displays unless indicated;
  • smoke anywhere indoors, or outdoors;
  • eat or drink in display areas or other places where this is restricted; or
  • bring animals on Museum Premises, except for guide dogs.

The following items are prohibited on Museum Premises:

  • any kind of knife, real or toy weapon or other item or substance restricted by law;
  • large bags, backpacks, parcels or other containers;
  • tripods, aerosol containers, rolled prints/posters, metal tip umbrellas, balloons;
  • any other item which in the discretion of a Museum Security Officer is considered capable of being used to cause damage to or conceal a collection object for removal.

The Museum reserves the right to:

  • exclude or remove the public or any other person from any building, or part of any building or site;
  • inspect any bag, luggage or object, however described, upon entry to and before leaving Museum Premises;
  • use Security Closed Circuit Television cameras throughout Museum Premises; and
  • prohibit any other personal items it deems necessary.

Whenever you are on Museum Premises you must:

  • conduct yourself in a manner which, in the reasonable opinion of Museum, does not interfere with, disrupt or offend other persons on Museum Premises;
  • ensure children under 16 years are accompanied by an adult at Museum and are supervised at all times;
  • wear footwear at all times which will protect you against injury; and
  • comply with any reasonable request by Museum in relation to your entry or continued presence on Museum Premises.

Wheelchairs and other mobility aids are permitted. Items needed for medical purposes are permitted. Please identify items needed for medical purposes to Australian Museum staff upon arrival.

Children under 16 years of age must be accompanied by an adult on Museum Premises

If you have any concerns regarding these conditions of entry please talk to one of our customer service staff members at the admissions desk. You can also provide feedback via email visit@austmus.gov.au or by calling +61 2 9320 6000.


Concession categories

Concession cards must be shown upon admission to receive the reduced rate admission charge.

  • Seniors Card-holders (all states)
  • International seniors aged over 60 years
  • International Student Card-holders
  • Australian Student Card-holders
  • Centrelink Healthcare Card-holders
  • Australian Government Pension Card-holders
  • Australian Veterans' Affairs Gold Card-holders

Re-entry

If you leave the Museum re-entry is free on the day. Please retain your ticket and simply present it to our Admission staff when you return.


Temporary exhibitions
For temporary exhibitions where admission charges apply you will be issued with a ticket.

You can usually leave the exhibition and re-enter on the same day provided you show your ticket and the exhibition is not extremely busy.



Want free admission to the Museum all year round?

Become a Member and enjoy free general admission, discounts to special exhibitions and Rooftop Café, as well as the knowledge you are supporting our important research and education programs!

Join and save today