Front-of-house volunteers

Do you see yourself helping visitors as a front-of-house volunteer?

This type of volunteering involves introducing the exhibitions and displays in the public galleries to visitors to the Museum, using your enthusiasm and skills and assisting in the Public Engagement division.

Front-of-house volunteers meet and greet Museum visitors in the public areas of the Museum, are trained to take orientation or highlight tours, assist in special public events and programs and help Public Engagement staff. 

Front-of-house volunteers can volunteer on any day of the week and are expected to make a commitment to volunteer one day a week or fortnight on a regular basis. 

The main skills required are an ability to communicate, a willingness to learn and an ability to respond to questions clearly and accurately.

New front-of-house volunteers are recruited every 12-18 months depending on vacancies in the team. When applications open you will receive an information package with a short application form to complete. As there are limited spaces in each intake, applications are assessed and interviews held. If your application is successful you will be expected to attend a comprehensive Induction program.

All volunteers are required to support the Australian Museum's mission and purpose and adhere to all policies, guidelines and procedures.

You can register your interest at any time by emailing Isobel Kindley with your name and contact details.

Isobel Kindley , Volunteers Coordinator
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