Visitors with disabilities
Where to park your car, set-down and pick-up points, entrances, getting around the Museum and facilities for visitors with disabilities.
Secure Parking in Riley Street and Enacon Parking under Cook and Phillip Park are close to the Museum and both have lifts. Check their websites for rates, times and maps:
To take advantage of the special rates for Museum visitors at Secure Parking in Riley Street, simply ask our Admission staff for a Universal Rebate Ticket (URT) to use when paying as you exit the parking station.
Three hours parking in the Secure site is charged at $12.00 and four hours is $16.00. You may park at the reduced rate for a maximum of four hours.
These rates are determined by Secure Parking and are subject to occasional change. We attempt to display these rates accurately at all times.
Visitors with wheelchairs
The Australian Museum provides access to all areas of the Museum for those in wheelchairs and mobility scooters.
Please note that from February 2, our accessible wheelchair, scooter and pram entrance will re-locate to our traditional EXIT doorway on College Street, at the Sydney Grammar School side of our building.
A temporary ramp-way will take you into our College Street Foyer adjacent our Admission Desk where we will endeavour to welcome you seamlessly.
The William Street garden boardwalk and ramp entry will be closed for wheeled entry due to construction works in this area. Our exciting new entrance is scheduled to open in July.
Please note that there is no parking available at the Museum.
Metered parking is available in all surrounding streets. More information at City of Sydney
For further assistance you are welcome to call 9320 6000 prior to your arrival.
General Admission and major exhibition entry is free to the attendant carer assisting in the visit of a Companion Card holder. Further discount will apply when presenting a Centrelink Healthcare Card or Pension Card. See our pricing page for further details.
Borrowing a wheelchair
You may borrow a wheelchair during your visit. Please ask at the Admission Desk on arrival at the Museum.
Getting around the Museum
There are ramps throughout the exhibitions and an elevator to take you between all floors. All doors are automatic.
Wheelchair accessible toilets are located on Level G, just near our double-door lift opposite the Skeleton Gallery, and also on Level 2, just inside the Search & Discover entrance near the lift.
Please call +61 (0)2 9320 6000 or send us an email.