Roles vacant: Business Systems Coordinator

Closing date:
3 September 2014
Role Description:
AM287 Business Systems Coordinator_20140819.pdf


  • Clerk Grade 5/6 - ($73,882 - $81,520) with remuneration package up to $90,365 per annum
  • Temporary employment for a period up to 8 months
  • Based in Sydney CBD

The Australian Museum operates within the NSW Department of Trade and Investment. The Museum provides access, engagement and scientific research to increase our understanding of natural history and culture, particularly of the Australasian region. The Australian Museum’s purpose is to be a place of exploration and discovery, inspiring responsibility for our world by promoting knowledge, understanding and enjoyment of science, nature and culture.

The Business Systems Coordinator oversees, coordinates and manages the day-to-day operations of the Museum’s ICT business systems under the strategic direction of the Head, Digital, Online & ICT. The role ensures that the Museum’s business systems operate efficiently and are aligned to organisational requirements, by providing professional & courteous support, optimised systems administration and application of industry-leading expertise. The Australian Museum’s key business systems that this role will be expected to ensure the optimal and smooth operation of are: CRM, POS, retail, ticketing, image management, records management, ERP, intranet, BI/OLAP and collections management, but these are constantly evolving.

The Requirements:

As the successful candidate, you will demonstrate extensive experience in providing end-to-end support & administration in the business systems lifecycle: from gathering & understanding business requirements, to implementing these via systems administration & configuration, to providing systems support and systems maintenance & optimisation. You will also need to demonstrate experience in developing reporting solutions for business users, for both operational and strategic business intelligence. You will need to be rigorous in establishing and following processes and maintaining up-to-date documentation for both your work unit and the broader user base. You will also need to hold a relevant tertiary qualification.

For more information on this role and to view to full list of requirements and capabilities required, please click here. The links below will provide additional information on the Australian Museum:
Click here to view the organisational chart

How to Apply:

Please apply by going to the advertisement on the Jobs NSW website and clicking “Apply Online”. To support your application, please attach your CV and a Cover Letter of no more than two pages outlining how your skills and experience meet the requirements of this role. Candidates are not required to provide a written response to the selection criteria.



Jason Wong

Required fields marked with asterisk *

Additional information

No Smoking in the workplace is Departmental policy. The successful applicant will be expected to show commitment to the principles of Equal Employment Opportunity, Occupational Health and Safety, Cultural Diversity policies and programs and ethical practices.

Applying for a position describes the process in applying for a position with the Australian Museum.

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