Customer feedback

We would love to hear about your experience visiting the Australian Museum.

Updated

09/01/24

Please let us know your thoughts and how the Australian Museum can do better in the future.

Postal address

Customer Feedback
Australian Museum
1 William Street
Sydney NSW 2010

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Contact us

Contact information for customer feedback, members team, school and group visits, website feedback, booking venues and functions, touring exhibitions and media contacts.

General enquiries: +61 2 9320 6000
Media: +61 2 9320 6181

More information

Visitors at Crystal Hall admissions desk

Visitor experience

Have a question you can't find an answer to about visiting the Australian Museum? Contact our friendly front of house staff.

Artist's impression of expanded Crystal Hall entry

Australian Museum Members

Enjoy the very best of the Australian Museum with free entry, exclusive events and much more.

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Members Lounge
Express queues

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Customer feedback

We would love to hear about your experience visiting the Australian Museum.