Visitors with disabilities

Where to park your car, set-down and pick-up points, entrances, getting around the Museum and facilities for visitors with disabilities.

Car Parking

Secure Parking in Riley Street and Enacon Parking under Cook and Phillip Park are close to the Museum and both have lifts. Check their websites for rates, times and maps:

To take advantage of the special rates for Museum visitors at Secure Parking in Riley Street, simply ask our Admission staff for a Universal Rebate Ticket (URT) to use when paying as you exit the parking station.

Three hours parking in the Secure site is charged at $12.00 and four hours is $16.00. You may park at the reduced rate for a maximum of four hours.

These rates are determined by Secure Parking and are subject to occasional change. We attempt to display these rates accurately at all times.

Visitors with wheelchairs

The Australian Museum provides access to all areas of the Museum for those in wheelchairs and mobility scooters.

For wheelchair and scooter access, please enter from our garden boardwalk on College Street near the corner of William Street. Admission can be paid at our William Street Reception Desk and a lift will take you up to our galleries.

Please note that there is no parking available at the Museum.

Metered parking is available in all surrounding streets. More information at City of Sydney

For further assistance you are welcome to call  9320 6000 prior to your arrival. 

Companion Cards

General Admission and major exhibition entry is free to the attendant carer assisting in the visit of a Companion Card holder. Further discount will apply when presenting a Centrelink Healthcare Card or Pension Card. See our pricing page for further details.

Borrowing a wheelchair

You may borrow a wheelchair during your visit. Please ask at the Admission Desk on arrival at the Museum.

Getting around the Museum

There are ramps throughout the exhibitions and two lifts to take you between floors. All doors are automatic.


Wheelchair accessible toilets are located on Level G and also on Level 2, just inside the Search & Discover entrance near the lifts.


Please call +61 (0)2 9320 6000 or send us an email.

Visitor Experience
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