Online Community Guidelines

By signing up to the Australian Museum site, you are agreeing to participate in a community. These guidelines are about ways to participate in this community using comments and tags. They include information about what is acceptable and unacceptable behaviour within the community.

Posting comments

Comments are a great way to participate in discussions, raise questions and issues, share images, movie and audio files and interact with Australian Museum staff and/or other community members.

Some basic guidelines before posting comments include:

  • Keep the discussion relevant and try to remain on-topic as much as possible. This means that your comment should either be relevant to the page's subject matter and/or to the other comments on the page.
  • Read all the posts on the page before commenting yourself so that multiple similar comments are avoided as much as possible. For example, if you have a question, check that it hasn't already been answered on the page or even somewhere else on the site.
  • Any attachments must adhere to the file size guidelines provided and be relevant to the page and/or discussion topic.
  • Don't monopolise the conversation.
  • Respect others' opinions, even if they differ greatly from your own.

Reporting misuse

If you see something that you consider to be particularly offensive, misleading or incorrect in any comment, you can report this via the 'Report misuse' button that appears underneath every Comment thread on the site. You will need to write a short explanation about why you are reporting a comment, then click submit. We can then review the comment and decide if action needs to be taken. The Australian Museum reserves the right to retain or delete comments that have been reported as we see fit and in accordance with these guidelines.

Removing your own comments

You are able to remove your own comments using the delete button provided when you are logged in.

Removal of comments by the Australian Museum

The Australian Museum reserves the right to remove any comment from our site for the following reasons:

  • Unfriendly, abusive, obscene, disrespectful, rude or bullying behaviour to other site members and/or museum staff
  • Profanity or obscenity in comments
  • Racist, defamatory or other offensive language
  • Repeated posting of identical comments across the site and/or on pages that the comments are not relevant to
  • Spam
  • Advertising or endorsement of commercial products in comments that is not approved by the Australian Museum
  • Ignoring these guidelines despite warnings

Adding tags

Tags are a great way for you to annotate pages on our site with your own keywords. For example, if you are a teacher doing 'birds' as a topic, you might wish to tag every bird-related page that you come across with 'Bird info for class'. You can then click on that tag inside My Museum and see all the pages there that you have tagged in one place. You can also share this tag with your class or other teachers.

Tags can also be about what you like: 'cool stuff', 'fun', 'interesting'.

Tags can also be a way of letting us know what's NOT on the page – if we find particular tags being used for our content that we haven't included ourselves, we can review the content to reflect this.

Removal of tags by the Australian Museum

The Australian Museum reserves the right to remove any tags for the following reasons:

  • Profanity or obscenity in tags
  • Racist, defamatory or other offensive words or phrases in tags
  • Product endorsements or brand names
  • Ignoring these guidelines despite warnings

Editing and deleting your site membership

All site members can easily manage their subscriptions. Simply log in to the My Museum section of our site and go to 'Update Your Profile' to update your details.

You can also unsubscribe from our site entirely using the 'Delete Account' button on the My Home tab of My Museum when your are logged in. Remember: clicking the delete account button will unsubscribe you from the museum's website and will delete your account, favourites, sets, tags, comments and expert application, if applicable. This change is permanent and cannot be undone.

Deletion of site membership by the Australian Museum

The Australian Museum reserves the right to delete any site membership at any time. Reasons for deletion include:

  • Unfriendly, abusive, obscene, disrespectful, rude or bullying behaviour towards other site members and/or Australian Museum staff
  • Profanity or obscenity in comments or tags
  • Posting content that is illegal, racist, and/or defamatory in any way
  • Posting content that is invasive of another's privacy in any way
  • Posting content that brings the Australian Museum into disrepute
  • Spamming of any sort
  • Commercial or marketing activities within comments or tags that have not been invited or authorised by the Australian Museum
  • Ignoring these guidelines despite warnings

Reporting problems and giving feedback

While we welcome our users giving us feedback in comments, if you have concerns, questions or complaints that may need to be responded to more urgently and personally, consider using our Web Feedback contact form to send a direct message instead. This will ensure a quicker and more appropriate response to your concerns.


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